Contact support

A few deliberately bad ideas:

• When errors appear, put off contacting support until the last minute — maybe everything will fix itself.
• When you write in, say that “everything is completely broken.” If you skip the details, they'll fix “everything” — including what wasn't broken.
• Every support specialist already knows about all tickets, even from last week — so don't waste time explaining.
• When emailing support, omit your contact details — let the team practice their psychic abilities.
• Support covers absolutely every program on your PC, tablet, and phone — don't miss the chance to use that.
• You don't need to know what a “browser” or “cache” is — that's what support is for; the tech folks will explain.
• If asked for a screenshot, reply: “Can't you just look in the system?!” — don't let them dodge the real issue.
• Found a USB drive on the street? Plug it into your work computer — the risks are tiny and antivirus has you covered.
• Mixing up login and password? No big deal — the computer should figure it out and fix it automatically.
• Send your message to every email and staff profile you can find — someone is bound to answer.
• Saw a “Click to win a hundred thousand rubles” banner and downloaded the app? Run it right away before someone else wins.
• After opening a ticket, don't read support replies — mark the emails as spam so they don't distract you.
• Never read guides or instructions (except this one). Especially the FAQ. That's what support is for.